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Salesforce Administrator

Location : Boca Raton, FL
Job Type : Contract to Hire
Compensation : 65.00 USD/HOUR
Hours : Full Time
Travel : No
Relocation : No

Job Description :

IntellaPro makes IT happen. Founded in 2010, we have grown to become a leading provider of temporary, temporary-to-hire, managed staffing, direct-hire, RPO, and on-site recruiting services.Specializing in fulfilling the growing need for IT talent in highly competitive markets, we don’t just put bodies in empty desks, but nurture long-term relationships that support your unique business or career goals. Our deep network of professionals and job openings means we connect you to the perfect match, whether you’re looking for tech pros or tech job opportunities. A strong dedication to transparency means you know what to expect up front and get it delivered. Simply put, IntellaPro transforms the workplace by changing lives, one person and placement at a time.

Salesforce Administrator

  • Serves as the primary system administrator for the environment with 400+ users

  • Responsible for all basic administrative functions including code deployments, change control compliance, metrics reporting, workflows and other routine tasks

  • Completes regular internal system audits and prepares for upgrades

  • Oversees and monitors data feeds and other integrations

  • Maintains records by performing systematic clean ups of reports and performs routine data integrity health checks

  • Maintains objects and fields as needed (i.e. retire unnecessary fields and/or create new ones). Performs workflow updates, data validation, alerts, communication templates, etc.

  • Creates and maintains reports and dashboards that can deliver insights and success metrics into the platform health and overall usage

  • Assists in the evaluation, scoping and completion of new development requests ensuring compliance with existing processes

  • Works with our IT team to establish new processes to support administrative, development, and change management activities

  • Proactively recommends solutions, processes, capabilities or apps that will enhance end user experience, enrich the 360 view of the customer, improve usability, enable productivity for users, and optimize or automate processes

  • Responsible for system configuration changes to ensure optimal platform performance, usability to meet the strategic goals and needs for the business

  • Effectively acts as the liaison between users, vendors and the application development teams on support matters

  • Troubleshoots reported issues, working directly with SMEs as needed, monitoring key processes to ensure they are successful

Required Qualifications :

Sales Cloud

Service Cloud

Marketing Cloud
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